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Government and public sector

When public technology works, nobody has to think about it.

Residents find the record. Public servants finish the training. Important information stays available. We design and support the digital systems that make those ordinary outcomes possible.

Digital strategy, accessible websites, search, content, public tools, and ongoing support under one roof.

Public service status
Supported by Pacific54
Public records searchAvailableRecords remain organized and searchable
Required ethics trainingReadyPortal maintained for staff completion
Public information websiteCurrentContent, security, and platform supported
Accessible by designMonitored and maintained

South Florida public-sector experience

Trusted with the digital work people depend on.

Miami-Dade County
Miami-Dade Commission on Ethics
Naples Ethics Commission
Miami Downtown Development Authority

A different scoreboard

The win is a service that simply works.

Government digital work is not measured by hype. It is measured by whether a resident can complete the task, whether staff can rely on the platform, and whether the institution can stand behind the experience it provides.

Available

The public tool works when residents and staff need it, including peak reporting and certification periods.

Findable

Records, policies, training, and public information are organized around the task someone came to complete.

Accessible

The experience works across devices and abilities without making the user understand the system behind it.

Accountable

Updates, ownership, and support are clear so issues are handled before they become public problems.

Selected public work

The digital front door of Downtown Miami.

The Miami DDA homepage Pacific54 designed and built: a night skyline of Downtown Miami with Living, Doing Business, and Exploring sections

Miami Downtown Development Authority

Design, development, and years of stewardship for the public agency behind Downtown Miami.

A rebuilt homepage and navigation, new destination pages like Explore Downtown, research reports wired into the agency's Salesforce CRM, and the webmaster partnership that kept it all working.

  • Yearsas the agency's web partner
  • Salesforcelead capture behind forms and reports
  • One teamdesign, development, and upkeep
Read the case study

Also in our public-sector work: the City of Naples Ethics Commission and the Miami-Dade Commission on Ethics and Public Trust.

How we support public institutions

Build it carefully. Support it consistently.

A public platform outlives its launch. The partner behind it needs to understand its history, maintain its integrity, and remain available when the institution needs help.

01

Website design and development

Public-facing sites organized around resident tasks, clear content, and accessible patterns.

02

Application and records support

Maintenance for search tools, training portals, forms, and the systems behind public services.

03

Accessibility and usability

Practical improvements that make content and functionality easier to use across devices and abilities.

04

Content and search stewardship

Keep important public information current, structured, and easier to discover.

05

Ongoing technical support

A consistent team that understands the platform, responds quickly, and stays accountable over time.

Our operating principles

Quiet reliability is the point.

Clear ownership

The institution always knows who is responsible and how to reach the team.

Accessible delivery

Usability and accessibility are part of the work, not a final checklist.

Institutional continuity

Documentation and long-term context reduce risk when staff and priorities change.

Responsive support

Small issues receive attention before they become visible public failures.

Common questions

What institutions ask first.

Do you build accessible government websites?

Yes. Accessibility is a baseline in our public-sector work, alongside plain language and services that keep working under real use.

Can you support a public website you did not build?

Yes. Much of our government work is long-term care of existing systems: maintenance, security updates, and steady improvements, like our ongoing support of the Naples Ethics Commission.

What kinds of public institutions do you work with?

South Florida institutions that need dependable digital services: public records search tools, training portals, and websites the public relies on.

Start with the public task

What needs to work better?

Tell us about the website, portal, public record, or support responsibility your institution needs to improve.

Start the conversation